Outlook cached mode not updating gal Jixcams

Posted by / 02-Jun-2020 14:29

Outlook cached mode not updating gal

Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.This is called the Offline Address Book and is being generated on the Exchange server.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.Prompt before for full download As the OAB can be quite large in some environments, it could be wise to be prompted when Outlook wants to download the full OAB.

In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.

When the value is set to 0, Outlook will use 16 to prevent a “divide by 0” error.

If the key name doesn’t exist, Outlook uses a value of 8.

You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download.

In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled.

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In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.

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